How to create a dashboard which shows assigned tickets link and number of assigned tickets of logged in user.

rambo1 · ‎03-23-2018

Chuck Tomasi · ‎03-23-2018

Hi,

I recommend viewing episodes 42 and 43 of TechNow. We got in to reporting and advanced reporting.

From the initial description you gave, it sounds like you want a list report and a single score report on the same page. Pretty easy to do.

The condition builder has an operator called "is (dynamic)" which you could use like this:

Assigned to | is (dynamic) | Me

TechNow Episode List

rambo1 · ‎03-23-2018

Hi, i dont want list view. Just assigned incidents link and number of assigned incidents, number of assigned incidents which are about breach on that day. This can cannot be done through reporting as reporting gives list view and cannot the count of number of incident or number of incidents about to breach. How do i script to get this, html part can be managed but iam not getting any idea to achieve the link, number of tickets of logged in user.

Upender Kumar · ‎03-23-2018

Hi,

Do you want to show as below in navigation section

Thanks

Chuck Tomasi · ‎03-27-2018

I highly recommend against that solution. First, it doesn't work on UI16. Second, it tends to be a performance issue on many instances that have implemented. Nice idea, but not a good solution in the end.