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how to create a global pop-up or flash message for all users

sry
Giga Guru

Hi All,

                    Hope everyone doing great. i have two things required,

1)We are on Calgary version and trying to upgrade to Fuji. on the day of upgrade we would like to let all users know there is a upgrade for tonight and not to login and create records.Thinking to create a pop-up or flash message in instance so that any users login already will know about the upgrade. Is there a way we can display a global pop-up or flash message in calgary. This message should appear when a user logs in or every hour if he already logged in.

2)and also does anyone have idea on what happens to integrations during upgrade. if any emails sent to instance do they queued up and create or update records later? or it completely avoids the emails?

thanks,

sry

1 ACCEPTED SOLUTION

Goran WitchDoc
ServiceNow Employee
ServiceNow Employee

Sorry for the delay, but real life got in the way 😃



Here is the post: It's Now or Never - A hitchhikers guide to ServiceNow and it's universe: Making your own "new Featur...



Feel free to comment if you wonder or got a idea for improvement 😃



//Göran


View solution in original post

13 REPLIES 13

Pradeep Sharma
ServiceNow Employee
ServiceNow Employee

Hi Sry,



Add a header message to ServiceNow to notify users of ServiceNow Updates, critical incidents or anything you need your ServiceNow users to be aware of.


Please go through the below blog for more info.


Header Message for ServiceNow — ServiceNow ELITE.com


Hi Pradeep,


                                          thank you very much for prompt reply. This may work but i just want to display a pop-up message and user can close that message.If i do this scenario our users never look at updates.



thanks,


sry


matthew_magee1
Giga Guru

do the users come through on the standard interface or CMS?


Hi Matthew,


                                          from standard interface, no CMS.


thanks,


sry