How to create a problem automatically when an incident is registered with P1 priority?

[prgupta]

Hi folks,

I have a requirement where i want to register a problem ticket automatically by the system when a P1 incident is created. How can i implement it?

Any suggestions would be greatly appreciated.

Thanks

PG

[Bhuvanesh Babu]

Thanks Chuck, was helpful 🙂

[prgupta]

Thanks a lot @Tim Deniston and Chuck Tomasi for the quick help.