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03-04-2025 02:23 AM
I want to create a relationship between two related lists.
On Change records there is a related list which displays all approvers for the record, including business owners. I have created a new related list which will only show the Business Owner approval for the CI item that the change request relates to. How can I achieve this?
Or alternatively, is there a better way to achieve this outcome?
Solved! Go to Solution.
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03-04-2025 02:38 AM
you can create a new defined relationship.
Applies to Table - Change Request
Queries from - Approval
Script:
// get the approvers for this CHG
// get the CI for this CHG
// how are you determining the approver with CI?
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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03-04-2025 02:38 AM
you can create a new defined relationship.
Applies to Table - Change Request
Queries from - Approval
Script:
// get the approvers for this CHG
// get the CI for this CHG
// how are you determining the approver with CI?
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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03-04-2025 03:16 AM
This worked, thanks! Do you know if there is a way i can display the impacted CI information in this related list too?
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03-04-2025 03:34 AM
the related list shows Approvers then it can't show CI as the table is different.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader