How to create a report based on a GlideList field of a change table?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
03-30-2026 05:45 AM
I'm working on a requirement to show reports on a dashboard for change requests. I'm able to create simple single score cards and bar graphs through standard reporting.
However, there's a report requirement where I need to create a report based on GlideList. Each change can have field that is of GlideList type. I've to create a bar graph to represent list of changes per element (cmdb_ci_site) in the dashboard.
| Change | Sites (GlideList) |
| CHG001 | SITE-A, SITE-C |
| CHG002 | SITE-A, SITE-B, SITE-C |
| CHG003 | SITE-B, SITE-D |
| CHG004 | SITE-A, SITE-C, SITE-D |
| Site | Changes |
| SITE-A | 3 (CHG001, CHG002, CHG004) |
| SITE-B | 2 (CHG002, CHG003) |
| SITE-C | 3 (CHG001, CHG002, CHG004) |
| SITE-D | 2 (CHG003, CHG004) |
I've looked at using scripted indicator sources (Needs PA license) or DB view based reporting. Is there a simpler approach to implement this?
Thanks in Advance!
Teja
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
03-30-2026 06:23 AM
Yes, approach it from the 'site' table. With a bit of luck you already have a 'related list' that shows you the changes. You can use related list conditions to get the changes per site that way.
If it's really about the numbers, a data base view will be needed.
Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
03-30-2026 11:00 AM
The problem is that it's a glide list. I'm not sure if we can create a related list out of it. Also, we are looking for analytics to see how many changes are associated with each site out of the dashboard.
DB view seems to be the way as of now. Thank you for your inputs. Appreciate it.
Regards
Teja
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
a month ago
Hi @Mark Manders ,
Can you suggest how we can create a view based on a GlidList as the String operators are not accessible in the WHERE clause? I've used >= but didn't have any success with that approach.
Thanks in advance!
Regards
Teja
