How to create a report for P1 incidents downgraded to P2 for a specific assignment group?

[sou93887336]

Hello Community,

I am trying to create a report in ServiceNow that captures incidents where the priority has been downgraded for a specific assignment group. The requirement is to track:

• P1 downgraded to P2

• P2 downgraded to P3

• P3 downgraded to P4

Essentially, I want the report to show incidents whenever the priority changes from an old value to a new value within the chosen assignment group.

Thank you in advance!