How to create a schedule job it should automatically close after 2 weeks/.

bharath3014 · ‎05-18-2017

Hi,

How to create a schedule job it should automatically close after 2 weeks after issue is resolved ? can someone help with scripts.

Thank you very much in advance.

lks · ‎05-18-2017

Hello Bharat,

There is an OOB scheduled job in table sys_trigger with name "Autoclose Incidents". Use it as a template and create a copy of it by using "Insert and Stay". Then replace "incident autoclose" in below statement with your BR script name and set the run schedule as per your choice...

fcScriptName=incident autoclose

And, you're done....

Hope this is what you were looking for?

View solution in original post

Alikutty A · ‎05-18-2017

Hi Bharat,

Are you talking about incident auto closure or a different table?

For incidents we have an oob feature to autoclose by setting a system property on number of days for closure

Thank You

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bharath3014 · ‎05-18-2017

Hi,

on table i have write the script. and i have take only closed incidents with in 2 weeks of time. after the incident is resolved schedule job should close automatically after 2 weeks.

lks · ‎05-18-2017

Hello Bharat,

Please elaborate your question/requirement so that we can suggest something accordingly.

bharath3014 · ‎05-18-2017

Hi,

on table i have write the script. and i have take only closed incidents with in 2 weeks of time. after the incident is resolved schedule job should close automatically after 2 weeks.