How to create an announcement on the portal page to appear on the banner and widget?

Fredy Voke
Tera Contributor

I am trying to create a portal announcement in ServiceNow on the Widget and Banner on the portal page.

I created a new announcement completing all the fields on the announcement set up, I saved it and went to the service portal and then refresh the page but the announcement does not seem to come up on the portal page.

I am not sure If I was supposed to do anything else other than creating a new announcement, Please kindly assist,

Thanks.

1 ACCEPTED SOLUTION

What is your timezone (user profile)? I can see it must be shown today at 7AM.

****************************************************************************************
Regards
Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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6 REPLIES 6

Dr Atul G- LNG
Tera Patron

Hi @Fredy Voke 

 

Could you please share the screenshot of the configuration and the portal?

****************************************************************************************
Regards
Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
******************************************************************************************

Hello AG,

Find below the screen shoot, thanks.

FredyVoke_0-1738583066997.png

 

What is your timezone (user profile)? I can see it must be shown today at 7AM.

****************************************************************************************
Regards
Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
******************************************************************************************

Yes it was configure to display  starting from today to 14th of February,

Time zone - Central time