How to create an announcement on the portal page to appear on the banner and widget?

[Fredy Voke]

I am trying to create a portal announcement in ServiceNow on the Widget and Banner on the portal page.

I created a new announcement completing all the fields on the announcement set up, I saved it and went to the service portal and then refresh the page but the announcement does not seem to come up on the portal page.

I am not sure If I was supposed to do anything else other than creating a new announcement, Please kindly assist,

Thanks.

[Dr Atul - LNG]

CST is 6 AM now, so either make it to 6 AM or wait for 1 hr to see changes.

[Ankur Bawiskar]

@Fredy Voke 

if the date/time has reached then only it will be seen.

To test if announcements are showing up or not try giving correct date/time and select correct user based on timezone.

If my response helped please mark it correct and close the thread so that it benefits future readers.