Hi Claudia Cruz,
Good Day
Please add the logs in your code to check whether you are receiving the email id of the users of the specific group.
I have made some changes in your script
var groupID = current.impacted_ci_first.support_group.toString();
var userList = [];
var mem = new GlideRecord("sys_user_grmember");
//mem.addQuery('group', groupID);/*can you please check whether this query is working or not*/
mem.addQuery('group.u_group_id',groupID);/*add the query in this way*/
mem.query();
while (mem.next()) {
//userList.push(mem.user.email.toString()); /*can you please confirm whether it is working or not*/
var result = test.user.email;/*It gives the email id of the users in the group*/
userList.push(result);/*it returns the email of the user in comma separated values*/
}
Hope it will helps you!
Thanks,
Priyanka R
