How to create an incident if the import set state is complete with errors

Dhanu1
Tera Contributor

Hi Team,

In our instance we have created scheduled jobs with import sets , If import set state is complete with errors then it should generate an incident like below requirement.

If any of the jobs fail to download the csv file from SFTP data source an incident should be generated and sent to Service Desk as  assignement group. This incident should contain details of the error and exception. This can be due to missing files, wrong credentials or any number of issues.

Thanks

6 REPLIES 6

Hello @_bhishek ,

To help you quickly and in a better way, Can you share the code snippet you wrote?

Regards,

Shubham

_bhishek
Tera Guru

HI all,

 

I also have same requirement.When Import set run state changes to complete with error or canceled or imported data count is zero ,Then we need to create incident .Can we achieve this with transform map script?

 

Thanks & regards,

Abhishek