How to create auto save functionality in the incident form

[Amol Pawar]

Hi Experts,

I need to create an Auto-save functionality in the incident form. I read many posts regarding this, but I didn't understand. It would be great if anyone could navigate me to the correct post or give me any insights on this!

When someone opens a form and updates any details, it should auto-save the details ignoring the mandatory fields if they are yet to be filled.

Thanks in advance,

Amol

[Amol Pawar]

Hi @Runjay Patel,

Thank you for your response. I tried your answer but still not working for me. Let me know if there are any changes needed:

Script include:

var autoSaveUtilsSecond = Class.create();

autoSaveUtilsSecond.prototype = Object.extendsObject(global.AbstractAjaxProcessor, {

    autoSave: function() {

        var sysId = this.getParameter('sysparm_sys_id');

        var fields = JSON.parse(this.getParameter('sysparm_fields'));

        if (!sysId || !fields) {

            return JSON.stringify({

                status: 'error',

                error: 'Invalid parameters'

            });

        }

        try {

            var gr = new GlideRecord('x_infte_incident_incident');

            if (gr.get(sysId)) {

                for (var key in fields) {

                    gs.log('Amol' + key[key], 'Pawar');

                    gr.setValue(key, fields[key]);

                }

                gr.autoSysFields(false); // Prevent system fields like updated_by from being updated

                gr.update();

                return JSON.stringify({

                    status: 'success'

                });

            } else {

                return JSON.stringify({

                    status: 'error',

                    error: 'Incident not found'

                });

            }

        } catch (error) {

            return JSON.stringify({

                status: 'error',

                error: error.message

            });

        }

    },

    type: 'autoSaveUtilsSecond'

});

Client Script: 

function onLoad() {

    //Type appropriate comment here, and begin script below

    function onLoad() {

        //Type appropriate comment here, and begin script below

        var autoSaveInterval = 10000; // Auto-save interval in milliseconds (10 seconds)

        var autoSaveTimer;

        var tempArr = ['incident_description'];

        function startAutoSave() {

            // Clear any existing timer

            if (autoSaveTimer) clearInterval(autoSaveTimer);

            // Set a new timer

            autoSaveTimer = setInterval(function() {

                autoSaveForm();

            }, autoSaveInterval);

        }

        function autoSaveForm() {

            var arr = {};

            tempArr.forEach(function(field) {

                var fieldValue = g_form.getValue(field); // Get the value of the field

                arr[field] = fieldValue;

            });

            console.log(arr);

            var ga = new GlideAjax('autoSaveUtilsSecond');

            ga.addParam('sysparm_name', 'autoSave');

            ga.addParam('sysparm_sys_id', g_form.getUniqueValue());

            ga.addParam('sysparm_fields', JSON.stringify(arr)); // Capture changed fields

            ga.getXMLAnswer(function(response) {

                var result = JSON.parse(response);

                if (result.status === 'success') {

                    console.log('Auto-save successful');

                } else {

                    console.error('Auto-save failed: ' + result.error);

                }

            });

        }

        // Start auto-save on form load

        startAutoSave();

    }

}

I tried to create the script include in both global and custom scope.

Thanks in advance,

Amol