How to create auto save functionality in the incident form

Amol Pawar
Tera Guru

‎12-25-2024 01:10 AM - edited ‎12-25-2024 01:14 AM

Hi Experts,

 

I need to create an Auto-save functionality in the incident form. I read many posts regarding this, but I didn't understand. It would be great if anyone could navigate me to the correct post or give me any insights on this!

 

When someone opens a form and updates any details, it should auto-save the details ignoring the mandatory fields if they are yet to be filled.

 

Thanks in advance,

Amol

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Amol Pawar
Tera Guru
In response to Runjay Patel

‎12-31-2024 12:30 AM

Hi @Runjay Patel,

Thank you for your response. I tried your answer but still not working for me. Let me know if there are any changes needed:

 

Script include:

var autoSaveUtilsSecond = Class.create();
autoSaveUtilsSecond.prototype = Object.extendsObject(global.AbstractAjaxProcessor, {

    autoSave: function() {
        var sysId = this.getParameter('sysparm_sys_id');
        var fields = JSON.parse(this.getParameter('sysparm_fields'));

        if (!sysId || !fields) {
            return JSON.stringify({
                status: 'error',
                error: 'Invalid parameters'
            });
        }

        try {
            var gr = new GlideRecord('x_infte_incident_incident');
            if (gr.get(sysId)) {

                for (var key in fields) {
                    gs.log('Amol' + key[key], 'Pawar');
                    gr.setValue(key, fields[key]);

                }

                gr.autoSysFields(false); // Prevent system fields like updated_by from being updated
                gr.update();
                return JSON.stringify({
                    status: 'success'
                });
            } else {
                return JSON.stringify({
                    status: 'error',
                    error: 'Incident not found'
                });
            }
        } catch (error) {
            return JSON.stringify({
                status: 'error',
                error: error.message
            });
        }
    },
    type: 'autoSaveUtilsSecond'
});
 
Client Script: 
function onLoad() {
    //Type appropriate comment here, and begin script below

    function onLoad() {
        //Type appropriate comment here, and begin script below
        var autoSaveInterval = 10000; // Auto-save interval in milliseconds (10 seconds)
        var autoSaveTimer;
        var tempArr = ['incident_description'];


        function startAutoSave() {
            // Clear any existing timer
            if (autoSaveTimer) clearInterval(autoSaveTimer);

            // Set a new timer
            autoSaveTimer = setInterval(function() {
                autoSaveForm();
            }, autoSaveInterval);
        }

        function autoSaveForm() {

            var arr = {};

            tempArr.forEach(function(field) {
                var fieldValue = g_form.getValue(field); // Get the value of the field
                arr[field] = fieldValue;
            });


            console.log(arr);
            var ga = new GlideAjax('autoSaveUtilsSecond');
            ga.addParam('sysparm_name', 'autoSave');
            ga.addParam('sysparm_sys_id', g_form.getUniqueValue());
            ga.addParam('sysparm_fields', JSON.stringify(arr)); // Capture changed fields
            ga.getXMLAnswer(function(response) {
                var result = JSON.parse(response);
                if (result.status === 'success') {
                    console.log('Auto-save successful');
                } else {
                    console.error('Auto-save failed: ' + result.error);
                }
            });
        }

        // Start auto-save on form load
        startAutoSave();
    }
}
 
I tried to create the script include in both global and custom scope.
Thanks in advance,
Amol
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