Create incident in target Integrations

[ServiceNow Use6]

Hi,

I created rest message and created end point and http methods, but the incident is not getting created in the target. Kindly help.

{
"caller_id":"${caller}",
"short_description":"${sd}",
"description":"${desc}",
"contact_type":"${ct}"
}

(function executeRule(current, previous /*null when async*/) {

	gs.log('Business Rule is running');

	var rest = sn_ws.RESTMessageV2('dev199583Instance', 'dev199583Outbound');
	rest.setStringParameter('caller', current.caller_id);
	rest.setStringParameter('sd', current.short_description);
	rest.setStringParameter('desc', current.description);
	rest.setStringParameter('ct', current.contact_type);
	
	gs.log("Business Rule ran");

})(current, previous);

Regards

Suman P.

[Dr Atul G- LNG]

Hi @ServiceNow Use6 

https://youtu.be/d5WYx8dc9sE

Have a look here.