How to create category in record producer to show in portal?
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03-26-2024 04:37 AM
Hello all,
I want to see multiple category under record producer on portal category like Normal Incident, Service Incident, etc .How to create category in record producer to show in portal?
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03-26-2024 04:40 AM
Hi @Aryan
Yo can create the choice or check box type variable, and you can use these values. or you can refer to Type of change filed.
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Dr. Atul G. - Learn N Grow Together
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03-26-2024 04:49 AM
Can you share the screenshort ?
in portal catalog categories can be from a module > ''maintain categories'' module.
you can open existing or create new as needed for business...
I hope this helps...
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