How to create category in record producer to show in portal?

Aryan
Tera Contributor

Hello all,

 

I want to see multiple category under record producer on portal category like Normal Incident, Service Incident, etc .How to create category in record producer to show in portal?

2 REPLIES 2

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Aryan 

 

Yo can create the choice or check box type variable, and you can use these values. or you can refer to Type of change filed. 

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Dr. Atul G. - Learn N Grow Together
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Sohail Khilji
Kilo Patron
Kilo Patron

Can you share the screenshort ?

 

in portal catalog categories can be from a module > ''maintain categories'' module.

you can open existing or create new as needed for business...

 

I hope this helps...


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