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01-10-2019 04:28 AM
how to create email field in incident form servicenow?
hi pls help me?
thank you.
Solved! Go to Solution.
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01-17-2019 01:58 AM
Hi Rahul,
Please mark the answer as correct and close the thread.
Regards,
Ajay
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01-10-2019 04:40 AM
Hello Rahul
please look on https://community.servicenow.com/community?id=community_question&sys_id=976ff6a9db58dbc01dcaf3231f961910
thanks
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01-12-2019 11:01 AM
Hi Rahul,
If my given solution has solved your problem, kindly mark my answer as correct so that others get benefitted from it.
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01-10-2019 04:46 AM
Hi,
Email filed is restricted due to ACL. You need to elevate roles and then go to sys_glide_object.list and then look for mail field and make it visible.
Mark correct if this helps.
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01-10-2019 10:09 PM
Hi Rahul,
If this has solved your problem, kindly mark my answer as correct so that others get benefitted form it.
