When i try to send the email notification for SLA has completed 75% of business elapsed time for incident table,I need to select the Incident SLA table in email notifications.But it is not posible to access the Number field from the variables,because it is not available in Incident SLA table.So what i need to do to send SLA time 75% reached email notification for incident table.Can you please give your answers.
Thank you,
in advance.
