How to create Knowledge Base called "How to Guides"

nameisnani · ‎01-23-2023

Create new Knowledge Base category called "How to Guides" in the ServiceNow knowledge module. (see screenshot)

Please provide steps with screenshot for better understanding

@Community Alums

Thanks in advance

Jana6 · ‎01-23-2023

Basheer · ‎01-23-2023

Navigate to knowledge base and create a new record in the knowledge base with the required content.

Community Alums · ‎01-24-2023

1. Navigate to Knowledge -> Administration -> Knowledge Bases

2. Click on New button.

3. Fill the form and submit it. Give the title as "How to Guides". Select the owner and the default publish/retire workflows.

Check the below link for more information on Knowledge base creation.

boddapatima · ‎01-24-2023

Please find the below steps to create a new knowledge base:

-> Navigate: knowledge Base->Administration -> Knowledge Base

-> Click on "new" button and Enter the Title as you mentioned "How to Guides" and fill the mandatory fields.

Thanks,

Manikanta