Hello, Is there a way to insert or update data in your instance from a getRecords function call. Essentially, instead of the source instance sending data to the target instance I want to pull in data to the target instance from the source. To provi...
I am wondering if there is some way to be able to progress a "stuck" workflow if a join was setup with only a complete action. We have a new implementation and have 39 requests in a hung state that need to be forced to continue. I have already co...
Hello Community,We are using a clone of the Homepage Search widget. When keywords are typed into the bar, the results are displayed in a drop window.When the results are selected, ie. the top result above, the redirect URL is taking the user to the S...
Is there any way we can Directly Copy (control C) and Paste (control V) image into email notification ?When i am copying and pasting image/screenshot in email notification the height and width of the image is set to zero! Thats why, It is not visible...
I'm trying to send an excel template with a scheduled report. I have found that I can add the attachment to the scheduled job and then add a hyperlink to that attachment, but I am finding only admin's can open the link and other users are sent just t...
I'm kinda new to workflows, but I've run into a brick wall and can't figure out how to do this. All I want to do is make it so when an RITM is generated, a variable ("additional_notes") that is part of a variable set ("additional_comments") is saved ...
When a support team member opens a ticket, they should get a message at the top of ticket, if this ticket is already being opened by someone else for editing. If the ticket is not opened by anyone else, they should not see any message. Presently, mu...
Hello All,Is it possible to implement interactive filters on PA dashboards which is dependent on another interactive filter?Requirement:-There are two or three dependent interactive filters. On change of first drop-down in interactive filter other tw...
Hello,I'm barely new to Reference Qualifiers and don't know if there's a way to filter the users table and only show the users that have the role "business_partner"This is what I found when I searched for something:javascript:"sys_idIN"+getRoledUsers...
I apologize if this has been asked and answered before, but in my searching I couldn't manage to find anything regarding this. I know this might be a stretch, but is there an Encoded Query syntax equivalent to what is accomplished through GlideRecord...
Hi,I have a lookup select box and i want to reset it to element 0 of the select box or ---None---(which is the original value on load) when another selectbox value is changed.Can anyone advise me what should i use?I tried to set value or add option b...
Hi All ,I have a requirement for inserting records in custom table whenever there is a a new record created in Incident[incident] table .I have tried writing Async business rules for "update" and its working as expected . But the same business rule i...
Hi,How would I retrieve Requester email information which is displayed under the float when checking additional information ('i') on a requester in a incident.It seems to be defined id="sys_readonly.sys_user.email" under the float, is there a way to ...
I have a script to copy data from certain fields on CI records, and then clear the 'source' fields. I had the script working a few months ago, but it 'got lost' during a clone/upgrade process. Now, I am trying to recreate it, without success. The pro...
Running on Istanbul, we have added custom fields to the Demand (dmn_demand) form. When the Demand's type is "Project", the UI Action for "Create Project" is now available, and when used the OOB fields are coming over to the newly created Project. I'd...