How to Create New ACL

instance
Tera Contributor

I need to Create ACL of Contact so when agent click on create contact button they can be able to do that. i am new to ACL i dont know how to do this .can anyone help me?

9 REPLIES 9

New button is enabled,  but the fields are not editable why?

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@instance  There might be table.* ACL on the table please check and and the role there as well

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ServiceNow Community Rising Star, Class of 2023

Hi @instance  ,

 

As I already provided you OOB ACL list please have a look and check

 

Thanks

Mohit

Hello,

 

There are three level of ACL

 

one is table

second is table * which means all the fields

third is table field name which means for that specific field

 

So all the fields are non editable it means there is create acl with table* which is blocking it. Go to that ACL and add you role in it.

 

If required paste the screenshot of that role here.

 

Thanks.

jaheerhattiwale
Mega Sage
Mega Sage

@instance  Please send the screen shot of list of ACLs of type create

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ServiceNow Community Rising Star, Class of 2023