Hi, I've attached a screenshot of 2 fields I need to create on the cmdb_ci table so I can search for them in a WF. When i created them I did it on the Desktop Software and didn't realize it wouldn't be picked up in the Workflow Conditions. I am trying to do a request for the Helpdesk for people to be able to "Request Software" - I need 2 fields 1 "Can Request" and 2nd "Needs License" based off those fields they can request it' or if it needs a license it goes to a different team first to procure the license. By doing it on the Desktop Software CI Type I've tried doing several types of "If" Statements but I still can't find it. So i am thinking it needs to be created right on the CI field itself to be found?
And in the future, to create at the cmdb_ci level, you can bring up the cmdb_ci form by typing "cmdb_ci.form" in the nav filter, then personalize the form to create the new field.
