How to create new task through script?

niveditakumari · ‎04-30-2019

Hi,

My requirement is when any user profile is inactive in users table then it should create one task.

Can anyone help me to create task through business rule or script include?

Thanks In Advance!

Nivedita

Mark Roethof · ‎05-02-2019

Hi there,

What exactly do you mean task function seems not to be right, do you get an error? Have you directly checked the sc_task table to check if the record is created?

If I execute below code in background script it immediately works. So the GlideRecord query should be oke.

checkApp();

function checkApp() {
	createTask();
}

function createTask() {
	var task = new GlideRecord('sc_task');
	task.initialize();
	task.short_description = 'something';
	task.insert();
	
}

Please mark my answers as helpful, as they are helping you find a way to a nice solution.

Kind regards,
Mark

---

Kind regards,

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

---

~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field

View solution in original post

niveditakumari · ‎05-02-2019

Hi Mark,

How can I set the assignment group for task.

Regards,

Nivedita

Mark Roethof · ‎05-02-2019

task.assignment_group = 'sys_id_goes_here';

Note: this should be sys_id.

Please mark my answers as helpful, as they are helping you find a way to a nice solution.

Kind regards,
Mark

---

Kind regards,

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

---

~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field

niveditakumari · ‎05-02-2019

Hi Mark,

Yes I have done this. Is there a way to set requested for name on task.

Regards,

Nivedita

niveditakumari · ‎05-02-2019

Hi Mark,

How can i set requested for name on catalog task.

Regards,

Nivedita

niveditakumari · ‎05-02-2019

Hi Mark,

How can I set the assignment group for task.

Regards,

Nivedita