How to create related list for Story(rm_story) & Feedback(u_rm_feedback) on Defect(u_rm_defect) form
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10-11-2022 11:31 PM
Hi Community,
Could anyone please help me how to create related list for Story(rm_story) & Feedback(u_rm_feedback) on Defect(u_rm_defect) form?
All these three tables are child tables of Feature table(rm_feature).And each defect can have multiple stories and feedbacks, also each story & feedback can have multiple defects.
Thanks in advance!!
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10-11-2022 11:41 PM
Hi,
rm_story and u_rm_feedback table have any field which refers to u_rm_defect?
If yes then you can create defined related list.
What's your use-case?
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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10-11-2022 11:55 PM
Hi Ankur,
rm_story table has defect field which is referring to rm_defect but u_rm_feedback table don't have any such field.
That's the reason I'm not sure how to achieve it.
Thanks,
Ankita
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10-12-2022 12:03 AM
Hi,
since rm_story table has defect field which refers to u_rm_defect table you can create defined relationship between those 2 tables.
But for u_rm_feedback table you need to know what's the relationship then only you can proceed.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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10-12-2022 12:01 AM - edited 10-12-2022 12:08 AM
Hi Ankita ,
For tables Story(rm_story) & Feedback(u_rm_feedback) if there is a field referring to u_rm_defect then yes you .
If there is no field referring to defect on the 2 tables then you need to customize and add the field then create a relatioship in order to configure the related list.
To Configure related list
1. go to story form then click the hamburger icon on the form header
2. then configure related list
3. Select the relationship and click save.