How to create related list for Story(rm_story) & Feedback(u_rm_feedback) on Defect(u_rm_defect) form

Ankita Kolhe
Tera Contributor

Hi Community,

Could anyone  please help me how to create related list for Story(rm_story) & Feedback(u_rm_feedback) on Defect(u_rm_defect) form?

All these three tables are child tables of Feature table(rm_feature).And each defect can have multiple stories and feedbacks, also each story & feedback can have multiple defects.

 

Thanks in advance!!

 

6 REPLIES 6

Ankur Bawiskar
Tera Patron
Tera Patron

Hi,

rm_story and u_rm_feedback table have any field which refers to u_rm_defect?

If yes then you can create defined related list.

What's your use-case?

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Hi Ankur,

rm_story table has defect field which is referring to rm_defect but u_rm_feedback table don't have any such field.

That's the reason I'm not sure how to achieve it.

 

Thanks,

Ankita

Hi,

since rm_story table has defect field which refers to u_rm_defect table you can create defined relationship between those 2 tables.

But for u_rm_feedback table you need to know what's the relationship then only you can proceed.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Edgar10
Tera Guru

Hi Ankita ,

 

For tables Story(rm_story) & Feedback(u_rm_feedback) if there is a field referring to u_rm_defect then yes you .

 

If there is no field referring to defect on the 2 tables then you need to customize and add the field then create a relatioship in order to configure the related list.

 

To Configure related list

1. go to story form then click the hamburger icon on the form header

2. then configure related list

3. Select the relationship and click save.