How to specify multiple conditions in "Advanced condition" of Notification

Yuki21
Tera Expert

Hello.
How can I specify multiple conditions in "Advanced condition" of Notification?

I didn't get the correct result with the script below.

 

 

if(current.variables.req_category_1 == true || current.variables.req_category_3 == true){
  answer = true;
} else {
  answer = false;
}

 

 

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1 ACCEPTED SOLUTION

Pavankumar_1
Mega Patron

Hi @Yuki21 ,

Try below script and replace with your script.

if (current.variables.req_category_1 == 'true' || current.variables.req_category_3 == 'true') {
    answer = true;
} else {
    answer = false;
}

 

If it helps please click Accept as Solution/hit the Thumb Icon.
ServiceNow Community MVP 2024.
Thanks,
Pavankumar

View solution in original post

3 REPLIES 3

Pavankumar_1
Mega Patron

Hi @Yuki21 ,

Try below script and replace with your script.

if (current.variables.req_category_1 == 'true' || current.variables.req_category_3 == 'true') {
    answer = true;
} else {
    answer = false;
}

 

If it helps please click Accept as Solution/hit the Thumb Icon.
ServiceNow Community MVP 2024.
Thanks,
Pavankumar

Thank you!
It was a simple mistake...

GodOfWar
Mega Guru

Variables can't be used like ordinary fields in the advanced condition. It's either you use a Business rule with an event as a trigger to call a notification or use the simple conditions of the notification.

 

Don't hesitate to click the Helpful button if this helps.