how to create related list in incident_alert table for pulling related change request?

[Santhosh15]

Hello All,

We have a scenario, when incident alert is created populate all related CRs on related list on incident alert record.

To identify the best fit CRs which could cause the newly created major incident...

Thank you in Advance

[Santhosh15]

@Dr Atul G- LNG , Is there any possibility to implement this configuration on my instance.

Please provide your suggestions

[Dr Atul G- LNG]

Hi @Santhosh15 

yes, it can be do-able  upto an extent like adding changes to INC Alert. I am not a developer so cant share any code/ script but high level process i told you mate.

[Santhosh15]

Hello @Dr Atul G- LNG ,

Thank for your valuable support.

[Santhosh15]

Hello @Ankur Bawiskar,

Do you have any idea on this requirement?

Thank you

[Mark Manders]

Can you stop being so annoying to tag people in your questions? Aren't others good enough to help you but the ones you tag? What makes you entitled to the time of others?