How to create report of ITIL License users and non license users in single report

Research
Tera Guru

Hello Team

Can we know how to create the report of the ITIL licensed users and non licensed users in one report 

like We have one group of members some having license and some don't have 
Can we bring all together and create who has license who does not have 


Thanks for help.

 

1 ACCEPTED SOLUTION

JP - Kyndryl
Kilo Sage

Hi,

On way of doing is to create a report for the Itil users and than a dataset for the non Itil users.

This will then produce:

JPKyndryl_0-1693255194699.png

 

Criteria of the Itil users report:

Active is true

Roles is itil

 

Criteria of the dataset "Non itil users":

Active is true

Roles is not itil

 

 

Regards,
JP

View solution in original post

4 REPLIES 4

JP - Kyndryl
Kilo Sage

Hi,

On way of doing is to create a report for the Itil users and than a dataset for the non Itil users.

This will then produce:

JPKyndryl_0-1693255194699.png

 

Criteria of the Itil users report:

Active is true

Roles is itil

 

Criteria of the dataset "Non itil users":

Active is true

Roles is not itil

 

 

Regards,
JP

Hi @JP - Kyndryl  Thanks for solution,  Can you guide me Low level steps on this report please

with the subscription management can we achieve this.

 

 

Thanks

JP - Kyndryl
Kilo Sage

Sorry,  I cannot help you with the Subscriptions.

The report here up was done via the sys_user table.

 

Regards,
JP

@JP - Kyndryl Appreciate for your solution can you guide me with sys_user table with steps please

 

Thanks