How to create SLA widget on case record in the workspace.

Reddymahesh
Tera Contributor

If I open any case from sn_customerservice_case.LIST on record level we need to see an SLA widget which will display color based on SLA stage. Customer don't want to go to SLA tab to check the SLA stage instead he want it in the form an widget which displays color based on SLA stage.

2 REPLIES 2

Reddymahesh
Tera Contributor

Any update on this please @Community Alums 

Reddymahesh
Tera Contributor

Hi, 

Any update on this please?.