How to Create Standard Change from SCTASK and that SCTASK number should be link to change Reuqest

[suvarna sonar2]

I have created a UI Action on the sc_task table and added the below code for Creating a Standard Change:

var url = new StdChangeUtils().getURLForTask(current, 'rfc');
url += '&sc_task_sys_id=' + current.sys_id;
action.setRedirectURL(url);

It is redirecting to standard change template for creating new change request but linkage of sctask is not happening on that change request parent field.

Question:
Is there a way to implement this functionality so that the originating SCTASK is linked to the Change Request created via the Standard Change template?

[Ankur Bawiskar · Accepted solution]

@suvarna sonar2 

it worked for me now

Update your UI action as this -> don't send task sysId, no need of this

var url = new StdChangeUtils().getURLForTask(current, 'rfc');
action.setRedirectURL(url);

client Script as this -> the task sysId is already present in URL, use regex and grab that and set

function onLoad() {
    //Type appropriate comment here, and begin script below
    var url = top.location.href;
    var regex = /sysparm_processing_hint=table:sc_task;sysid:([a-f0-9]{32})/;
    var match = url.match(regex);
    if (match && match[1]) {
        var taskSysId = match[1];
		alert(taskSysId);
        // Use sysId as needed
    }

}

Output:

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[suvarna sonar2]

Thank you @Ankur Bawiskar , for your support. The UI Action and client script are both working as expected.

[suvarna sonar2]

Hi Ankur,

It is not working for all users, and even some administrators are experiencing the same issue. Could there be a reason for this?