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The reaon about Standard Change Approval Workflow Configuration

BinL
Tera Contributor

Could you let me know the reason about 「the OOTB workflow will run on proposal and modification of templates not on retirement 」.
When retiring a standard change template, the flow named 「Change Standard Proposal」will not work .
Thanks a lot.

1 REPLY 1

SohamTipnis
Kilo Sage

Hi @BinL,

 

You can refer to this blog on Change Request Management; this will clarify all your doubts. Hope this will do!

 

https://www.servicenow.com/community/itsm-forum/change-management-in-servicenow-everything-you-need-...

 

If you find my answer useful, please mark it as Helpful and Correct. ‌‌‌‌‌‌‌😊


Regards,
Soham Tipnis
ServiceNow Developer ||  Technical Consultant
LinkedIn: www.linkedin.com/in/sohamtipnis10