How to customize choice list on an individual entry

[chriscorbett]

Hello All,

My apologies if I am posting this in the wrong forum. I was unsure where to put Form/DB related questions...

I have found that a choice list allows you to add choices for a field where these choices are available to all entries in the table. But say I want to have different choice options available for each record in my table. Is it possible to customize a choice list for an individual table entry?

For example, say I want to track data on computer prices like so:

Table: Computer Prices

Computer Name (String)	Price (Choice List)
PC	$250 $500 $750
Mac	$1000 $1200 $1500 $1700

Suppose I want each entry to have its own prices in the choice list as I've demonstrated above. Is this possible? And if so, how is it set up?

I appreciate any feedback or examples of this.

Thanks,

Chris

[Pradeep Sharma]

Hi Chris,

Dictionary override is what you are looking for.

http://wiki.servicenow.com/index.php?title=Dictionary_Overrides#gsc.tab=0

[srinivasthelu]

Hi Chris,

This can be certainly achieved through client scripts. The below link provides an example

Adding Dependent Variables - ServiceNow Wiki

Thanks

srini

[chriscorbett]

Thanks guys for the initial feedback. Pradeep, I'm having trouble locating the dictionary overrides option. Can you direct further?

[Pradeep Sharma]

Hi Chris,

Thanks for the update. Here are the steps.

Go to the field->right click->configure dictionary->Now check for the related list "dictionary override"

If you don't see then right click on the header->Configure->Related list->Pull Dictionary override to the right slushbucket and save

Please let me know if you have any questions.