How to customize session timeout modal popup in Service Portal without impacting other modals?
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3 hours ago
Hi Community,
I'm trying to customize the session timeout modal in Service Portal. The goal is to adjust its size and overall look and feel(padding , fonts, colors etc.)
While working on this, I have couple of concerns:
1. I cannot edit HTML directly, so I cannot add or change class names on the modal.
2.If I apply CSS to standard modal classes(like .modal-content or .modal-footer), it impacts all modals across the portal not just the session timeout popup.
My questions are:
1. From where exactly does this session timeout modal originate? Is it tied to some widget or something else?
2. Is there a recommended way to scope CSS so that changes apply only to the session timeout modal without affecting other modals?
I would really appreciate any guidance or best practice on handling this scenario.
Thanks in advance!