How to customize the Order Status screen

Yuki21 · ‎07-28-2022

Hi.

I want to change the Order Status screen as follows.
Please tell me how to change it.

①Order Status
　→I want to change the wording
②Order Placed
　→I want to change the wording
③Estimated Delivery Date of Complete Order
　→I want to hide it
④Delivery Date
　→I want to hide it
⑤Price (ea.)、Quantity、Total
　→I want to hide it

Harish KM · ‎07-28-2022

Hi for this you can take a look at cart layout module. Refer the doc below.

https://docs.servicenow.com/bundle/sandiego-servicenow-platform/page/product/service-catalog-management/task/service-catalog-status-screens.html#service-catalog-status-screens

https://docs.servicenow.com/en-US/bundle/sandiego-servicenow-platform/page/product/service-catalog-management/task/t_ConfigureCartLayout.html

Regards
Harish

View solution in original post

Gaurav Rotke1 · ‎07-28-2022

Hi Yuki,

Navigate to 'Maintain Cart Layout' under catalog definitions > All > open 'Order Status Record'> Button Labels.

Please mark helpful and correct.

Thank you

Gaurav Rotke