How to delete field change entry in Activities

[Bala13]

Hello,

I have changed one field , so the histry has been tracked in activities.

Is there a way to delete the activity in servicenow?

I can see there are some steps provided for deleting the journal entries. But this is not realetd to any worknotes/comments

This is a field entry changes from past to present.

Please suggest me.

[Jaspal Singh]

Hi Lalitha,

There are 2 options to this.

1. You can configure what to show & what not to show in the Activities by configuring it as below.

2. You can check for the script as suggested by Sriram.

Always, better than deletion is to go for approach 1 where you configure what is to be shown in Activities.