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How to Disable Activity Stream Input in Service Portal Form Widget?

Annie Tran
Mega Contributor

Hello,

 

I cloned the Form widget because I need to hide or disable the Activity field, along with the Post button and the Work Notes checkbox, while still keeping the activity history displayed at the bottom. This request comes from a business requirement.

 

I have spent a considerable amount of time searching online but have not been able to find clear guidance on how to accomplish this.

 

I would greatly appreciate any suggestions or advice on how to implement this. Thank you

 

 

 

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