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How to disable the list of available views on a form in a Workspace?

matthew_hughes
Kilo Sage

In my workspace, I've created the below View Rule:

matthew_hughes_0-1756892588501.png

 

 

However, what I've noticed is that if go to the 'Business Application' form, it shows all of the lists of available:

matthew_hughes_1-1756892588503.png

 

 

Is there a way I can disable the list of views so that we lock the business application form down to the one view specified in the View Rule?

8 REPLIES 8

Hi @Ankur Bawiskar Yes it's for all users. They can switch the view. I did clear the cache, as well as logging out and logging in again. I even closed down my browser

@matthew_hughes 

I have seen this issue sometimes in native.

If it's coming and they can switch the view then better to raise a Support case with ServiceNow.

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader

Raghav Sharma24
Giga Patron

@matthew_hughes Workspace view rules are used to route user to particular view, it will not hide views from here. 

Can you confirm which workspace you are using and which record?

Hi @Raghav Sharma24 It's the Enterprise Architecture Workspace and it's for a record in the 'cmdb_ci_business_app' table.