How to disable the list of available views on a form in a Workspace?
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3 weeks ago
In my workspace, I've created the below View Rule:
However, what I've noticed is that if go to the 'Business Application' form, it shows all of the lists of available:
Is there a way I can disable the list of views so that we lock the business application form down to the one view specified in the View Rule?
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3 weeks ago
Hi @Ankur Bawiskar Yes it's for all users. They can switch the view. I did clear the cache, as well as logging out and logging in again. I even closed down my browser
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3 weeks ago
I have seen this issue sometimes in native.
If it's coming and they can switch the view then better to raise a Support case with ServiceNow.
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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3 weeks ago - last edited 3 weeks ago
@matthew_hughes Workspace view rules are used to route user to particular view, it will not hide views from here.
Can you confirm which workspace you are using and which record?
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3 weeks ago
Hi @RaghavSh It's the Enterprise Architecture Workspace and it's for a record in the 'cmdb_ci_business_app' table.