how to display alert message if field is empty on incident form when user tries to update the form

Arjun Reddy Yer · ‎04-06-2023

Can anyone help me as I need to display a alert message on incident form as mentioned in below screen shot.

When the field is empty and user tries to Update the from then alert message should display and should stop the form to update or save.

As tried with Business Rule and Client Script but didn't get the actual resul. @Ankur Bawiskar @AnveshKumar M @priyasunku @Vasantharajan N

Alert Message to display as below:

Written Business Rule:

Vasantharajan N · ‎04-06-2023

@Arjun Reddy Yer -

Step 1: if you are running UI policy to make the field "Caused by" mandatory then do disable it and

Step 2: Use the onSubmit client script shared by other contributors in this forum or use the below onSubmit script.

try below code snippet

function onSubmit() {

    if (g_form.getValue('u_caused_by_change') == 'true' && g_form.getValue('caused_by') == '') {
        g_form.addErrorMessage("Please fill in the ‘Change’ detail in Related Records, as this incident is Caused by Change");
        g_form.setMandatory('caused_by', true);
        return false;
    }

}

Thanks & Regards,
Vasanth

View solution in original post

Gopi Naik1 · ‎04-06-2023

Hi @Arjun Reddy Yer ,

Try to use onSubmit client script on incident table with below code.

var fieldVal=g_form.getValue('<field_name>');

if(fieldVal==''||fieldVal==undefined){

g_form.addErrorMessage('your alert messaage here');

return false;

}

If my solutions helps you to resolve the issue, Please accept solution and Hit "Helpful".

Thanks,
Gopi

Gopi Naik1 · ‎04-06-2023

Small correction in above code.

var fieldVal=g_form.getValue('<field_name>');

if(g_form.getValue('caused by chage field name')==true&&(fieldVal==''||fieldVal==undefined)){

g_form.addErrorMessage('your alert messaage here');

return false;

}

If my solutions helps you to resolve the issue, Please accept solution and Hit "Helpful".

Thanks,
Gopi

Arjun Reddy Yer · ‎04-06-2023

it is not showing as expected it's showing below error message

Gopi Naik1 · ‎04-06-2023

Hi @Arjun Reddy Yer ,

caused by change was mandatory please fill the value for that field and try to submit.

If my solutions helps you to resolve the issue, Please accept solution and Hit "Helpful".

Thanks,
Gopi