How to display attachments in Announcements on Service Portal?

[sweetymiriyala]

Hi All,

Is there any way to display attachments on announcements which are displayed on Service Portal Banner. I am attaching an attachment in Announcement record and I wanna show the same attachment on Announcement in Service Portal. Is there any way to do so?

Thanks in Advance,

Sweety

[sweetymiriyala]

I have tried it in personal instance with the Document Viewer plugin installed. But , every document is immediately downloading on clicking the link . 

I have tried without installing plugin in client instance, directly gave url of attachment ,

for pdf attachment it is just opening normally without downloading, but for other document formats like word, excel it is downloading on click.

I didn't see any difference though the plugin is installed

[sweetymiriyala]

Just now , got to know that we have add Use Document Viewer attributes to the table and set Value to True after plugin installation. Now, the document viewer is able to show the attachments without immediately downloading. I will show the client both the ways.

[Sateesh Kumar 2]

Happy to hear that it works I was trying to test that had some troubles and found that there is a limit on size for document viewer, document of size less than 50 MB can only be used in this feature.

Mark the appropriate comment as correct if it had solved your issue.

Regards,

Sateesh Kumar Devadoss.

[sweetymiriyala]

I think we can set the document size using some system properties