How to display count of open tickets on widget
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02-16-2020 05:20 AM

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02-16-2020 04:34 PM
Hi,
If you don't mind, can you please explain by "number of action needed tickets"?
The numbers in red that you've included in your screenshot would be considered a "count of open tickets" based on approvals (for the approval widget) and incidents (for the my open incidents widget). So I don't know if I follow you on that being considered "number of action needed tickets" but more as...a "count" of "open" tickets.
Let us know!
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02-16-2020 11:49 PM
Yes Allen you are right thats what i want tto archive. I just misspoke. Thx, i will edit my post, with better wording.