How to display "Cancel" button in new state for problem_task

[sameer S]

Hi All,

I want to display out of box "cancel" button in "new" state in problem task. I am unable to do it.Can you please help me ?

Thanks & Regards,

Sameer S

[Akshata jamdar]

Hello Sameer,

There is a OOTB cancel UI action is available for Problem_task. you can just put an condition in condition field as:

state=='value of new';

Hope this will helps.

Kindly mark an answer as correct and helpful if it will resolve your query.

Regards,

Akshata

[sachin_namjoshi]

There is no "New" state and there is no cancel ui action on problem task table on OOB implementations.

IT seems you added customization on problem table.

What is the choice list value of "New" state in your instance for problem table?

Can you share screenshot of your Cancel ui action?

Regards,

Sachin