List Calculation in sow view

[AK001025799]

In the classic ServiceNow list view (UI16), we can use List Calculations (e.g., Sum, Avg) by right-clicking on a column, which displays the aggregated value at the bottom of the list.

However, when working in Service Operations Workspace (SOW), I do not see any option to perform similar column-level aggregations (such as Sum) within the list view.

My requirement is to display the sum of a numeric field  directly in the list view in SOW, similar to how it appears in the classic UI.

Could you please confirm:

• Is there any out-of-the-box way to enable list calculations (Sum/Avg) in SOW?

• If not, what is the recommended approach to achieve this requirement within Workspace?

[lauri457 · Accepted solution]

Workspace lists don't have calculations available (yet), easiest way forward is probably creating a pa dashboard. As to what is the recommended approach depends a lot on your requirements.

[AK001025799 · Accepted solution]

is there any documentation available?

[lauri457 · Accepted solution]

Workspace lists don't have calculations available (yet), easiest way forward is probably creating a pa dashboard. As to what is the recommended approach depends a lot on your requirements.

[AK001025799 · Accepted solution]

is there any documentation available?

[Ankur Bawiskar · Accepted solution]

@AK001025799 

yes I agree with what @lauri457 mentioned.

It's not available but there is no docs which says this.

There are some items which are not mentioned explicitly in docs but they are not available OOTB

The only option is to use dashboard etc

💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏

[SohamTipnis]

Hi @AK001025799,

I didn't find any specific documentation for this, but maybe this may give you an idea about this requirement:

https://www.servicenow.com/docs/r/washingtondc/it-service-management/service-operations-workspace/ed...

https://www.servicenow.com/docs/r/zurich/platform-administration/c_IntroductionToFields.html

Hope this works!!

If you find my answer useful, please mark it as Helpful and Correct. ‌‌‌‌‌‌‌😊

Regards,
Soham Tipnis
ServiceNow Developer ||  Technical Consultant
LinkedIn: www.linkedin.com/in/sohamtipnis10