Built something you're proud of? Tell the story. A quick G2 review of App Engine or Build Agent helps other developers see what's possible on ServiceNow. Share your experience.

How to do AI Search indexing for record producers in portal

Balakrishna_ABK
Tera Guru

‎06-23-2025 08:50 AM

Balakrishna_ABK_0-1750693486466.png

Balakrishna_ABK_1-1750693681467.png

 

We are trying to do indexing for record producers , but there is no option to select source for sc_cat_item_producer table.

How to configure index and search source to show record producer AI Search results ?

0 Helpfuls
  • 807 Views
1 REPLY 1

brianlan25
Kilo Patron

‎06-23-2025 09:05 AM

The sc_cat_item_producer table is extended from sc_cat_item table so it should already be indexed. I just tested it in my environment and was able to find my record producers.