How to do group provisioning from Azure AD to ServiceNow without user provisioning

[Asish17]

 Hi,

we had a requirement i.e. to sync all the groups from azure AD to ServiceNow using provisioning but in provisioning we required only groups provisioning and do not required user provisioning is it possible..

OR is there any way to sync all the groups from Azure AD to ServiceNow..

Please help..

Thanks,

Asish 

[Sangeetha Harin]

Hi Asish,

Were you able to achieve this? We are also having same requirement, would like to understand how you implemented this solution. 

Thanks in advance. 

[Riya Verma]

Hi @Asish17 ,

Hope you are doing great.

To achieve this, we can utilize the Azure AD integration and provisioning capabilities within ServiceNow, below  are the steps to implement the solution:

1. Begin by configuring the Azure AD integration within ServiceNow. This involves providing the necessary credentials and permissions to establish a connection between the two systems.

2. Configure Group Provisioning: Within the Azure AD integration settings in ServiceNow, enable the provisioning option for groups. This will allow us to synchronize groups from Azure AD to ServiceNow.

3. Exclude User Provisioning: To ensure that only group provisioning occurs, we need to disable the user provisioning option within the Azure AD integration settings. By doing so, ServiceNow will focus solely on synchronizing groups and will not perform any user provisioning actions.

4. Define Group Mapping: Next, we need to define the mapping between the Azure AD groups and the corresponding groups in ServiceNow. This mapping ensures that the groups are synchronized accurately.

5. Set Provisioning Rules: Configure provisioning rules to specify how the synchronization should occur. This includes settings such as group attributes to be synchronized, update frequency, and any filtering criteria if required.