How to do when RITM is closed then SCTASK should also close automatically
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02-07-2024 04:55 AM - edited 02-07-2024 04:57 AM
Hi,
I have wrote one BR for when SCTASK is closed then RITM should close automatically this is working but here I want to do when RITM is closed then SCTASK should also close automatically.
I have tried but not working
Can anyone please provide BR code. It will be helpful.
Thanks in Advance!
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02-07-2024 04:58 AM
Hi @mania
Greetings!!
The reason can be, bcz as per process, if SC task get closed , RITM will get closed automatically. and this can be a reason. You are trying in reverse.
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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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02-07-2024 05:00 AM
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02-07-2024 05:07 AM
Hi @mania
I was checking properties but nothing I found on this. I think not possible by BR as it conflict with Flow.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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