how to download Attachment from the incident ticket using Servicenow Orchestration

[satiz]

I need to download the Attachment from Incident Ticket when the Ticket is create and do some excel manipulation in that file

[Julian Hoch]

It will download to the MID Server, so you have to specify the MID-Server folder (e.g. C:\My_Excel_Files). That folder should exist on the MID server, so you might have to create one. I recommend not using spaces, since that might lead to some problems with your PowerShell scripts.

[satiz]

How and where to specify the folder structure in MID Server or i need to send a parameter value to powershell script

[Julian Hoch]

Of course you have to add appropriate inputs to the activity:

Than you can just enter the correct values in the activity that you use in the workflow:

If you're unclear about that, I'd recommend the wiki: Activity Designer - JavaScript Probe - ServiceNow Wiki

[geethushanthosh]

Hi Julian,

I have tried to create custom activity to run the above mentioned scripts.

When i run this activity, with the below inputs.

its giving the below error.

What is the issue here. Could to pls help me to resolve this.

[Julian Hoch]

I think you didn't map the variable correctly:

Also, please check the ecc queue to see what is sent in there and paste that.