How to edit agent workspace notification?

[Vasu ch]

Hi all,

I've created an agent workspace notification. Here whenever requestor cancels a HR Case then fulfiller have to get a notification on agent workspace. 

Now I'm getting the notification like <Requestor> updated <HR Case number>. But I would like to see that notification as <Requestor> Cancelled <HR Case number>. I referred some servicenow docs and they are saying it can't be edited.

Is there any way to do that?

[Saurav11]

Can you send me some screenshot of how you create the notification where it is appearing and what changes you need to do

Thanks.

[Vasu ch]

[Siddhi Chheda]

Did you find any solution for this? I'm also having same requirement. 

[Vasu ch]

No I didn't find anything. Seems we can't edit that notification.