How to edit condition in 'Total CI' in CMDB Workspace
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02-10-2025 03:05 AM
Hi All,
How to Edit condition in Total CI in CMDB Dashboard, currently it showing all ICs including retired, We need only Operational CIs. Please assist where to modify the condition.
Regards,
Saranya
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02-10-2025 03:15 AM
Hi Saranya,
I am assuming that you are checking the OOB CMDB Dashboard you can just go the All reports (sys_report) and search for this particular report name in that list search with "Total CI" you should be able to find them.
If its OOB please be advised its best practices to copy the report and do the changes as reqiured on the filter condition.
Regards,
Saurabh
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02-10-2025 04:15 AM
Hi @saranyavs
Go to pa_indicators table and search for the total CI.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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02-10-2025 05:31 AM
Thank you for the reply.
I checked the source, but Base aggregate Data table is mentioned,there is no cmdb_ci table .
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02-10-2025 05:35 AM
Yes, that true @saranyavs
Yes, you can add conditions similar to how you have conditions on the state.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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