How to edit condition in 'Total CI' in CMDB Workspace

saranyavs
Tera Expert

Hi All,

 

How to Edit condition in Total CI in CMDB Dashboard, currently it showing all ICs including retired, We need only Operational CIs. Please assist where to modify the condition.

 

saranyavs_1-1739185430388.png

 

Regards,

Saranya

 

6 REPLIES 6

Base aggregate Data table is completely different view and there is no option to mention cmdb filter. So I just created a copy of CMDB  workspace landing page in UI builder, and added new filter over here. not its showing the count without any indicators.

saranyavs_0-1739258779746.png

 

Default one:

saranyavs_1-1739259128488.png

 

 

Hi @saranyavs 

 

I would say it would be better to reach out to the SN Support team as you are customising it now. Team might have some solution. 

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