How to edit message in SC Catalog Item widegt

Saurav Maiti · ‎06-20-2019

Hi recently we have upgraded our instance to Madrid, and there were some issues with "SC catalog Item Deprecated", so we changed the widget to "SC catalog Item". but now we had a message which was displaying after the item was submitted in "SC catalog Item Deprecated" which is now not showing in "SC catalog Item".

We did a few modifications in the "SC catalog Item" but are not able to get the message.

Can any body let me know how can we edit the widget to get this message.

Saurav Maiti · ‎07-02-2019

Yes I figured it out

View solution in original post

Mark Roethof · ‎06-21-2019

I will try to reproduce with screenshots from my PDI.

If my answer helped you in any way, please then mark it as helpful.

Kind regards,
Mark

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Kind regards,

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

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Saurav Maiti · ‎06-21-2019

Thanks will be waiting for your screenshot, also forgot to mention that we have created a new page "sc_cat_item1", so let me know if any changes needs ti be made in the code if the page is different.

Mark Roethof · ‎06-21-2019

Just to be sure:

Do you have the redirect on or off after submission? Are you staying on the submitted Record Producer which turns read-only or are you redirected to a different page with a summary of your submitted Request? (does make a difference for the widget code unfortunately)