Missing Save Option and missing update button

[Ian Elrick1]

Hi

I have two tables, both inherited from task. Instance is London.

I have a user, whose ACL access via groups etc I have triple checked. He has write access to both tables.

On table B, he has the "update" button on the banner and also the "save" menu option. 

On opening a record in table A however he has neither.

The only difference I can see is that Table A is populated by a script in workflow. Table B is populated be a workflow "create task box"  .

I had a similar issue with the same user when on Kingston (update button would not show, but the user did have the sve menu option) . That went away with an export and import into a London instance. 

It seems to have come back worse however. Can anyone advise how to trace this through to see what is removing the "save" menu item and the "update" button for that user? I am at a loss.

Thanks in advance

[Ian Elrick1]

Sorry, meant to say this is all in a scoped App. Is there anyway I can capture what conditions cause the "save " menu to be removed?

[Ian Elrick1 · Accepted solution]

Hi

If you suffer the same ,

Looks like I have sussed this out. Noticed that the initial list was coming up with a "Null View". Turns out this was due to an incorrect view in the module definition. Remove that and clear out the favourites cache and it was sorted. 

You live and learn:-)