How to edit the quick actions buttons in Source to Pay Workspace

[Alon Grod]

Hi,

Is there any way to edit this quick actions button in source to pay workspace without using ui builder?

[Tanushree Maiti]

Hi @Alon Grod 

Check if these links helps:

https://www.servicenow.com/docs/r/conversational-interfaces/agent-chat/ci-quick-actions-overview.htm...

Agent Workspace UI action - examples

Note: check the configuration for your workspace.

[Ankur Bawiskar]

@Alon Grod 

these are the links added on the landing page of your workspace

did you check that?

It comes from this UI builder component

1) Ensure you are in "Source-to-Pay Workspace" and then visit this

https://instanceName.service-now.com/now/builder/ui/edit/pc/2f109adf4f213110f85a115d78c71470/6d171ed74f613110f85a115d78c714ed/fcc18a2b4f923110f85a115d78c714d1

2) then in Links Container right side Component Visibility mark it as True

💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏

[Alon Grod]

@Ankur Bawiskar and how can i control the functionality of these actions, where can i find them according to there id

[Alon Grod]

@Ankur Bawiskar